Having lash drama? Let’s fix that.

Why won’t my lashes stick?

Your natural lashes may still have oils on them. Clean your lashes and lids with an oil-free cleanser or micellar water and dry fully.

Avoid touching the adhesive. Handle each cluster by the tip so natural oils don’t interfere.

If the adhesive feels firm, warm the cluster between your fingers for a moment to activate it.

Why don’t the clusters sit right?

Placement is key. They should sit just underneath your natural lash line, not on the skin.

If the clusters feel too wide or long, trim the ends or mix lengths to suit your eye shape.

Why won’t one lash stay on?

Let the adhesive soften for a few seconds before placing the cluster.

In humidity, press and hold each cluster for 10–15 seconds so the bond sets properly.

Why are my inner or outer corners lifting?

You can secure the corners with a tiny dot of clear lash glue if needed.

Avoid rubbing or touching your lashes during the day, as this weakens the adhesive.

What if the clusters feel too sticky?

Heat can make the adhesive overly tacky. Place the tray in the fridge for 10–15 minutes.

Use tweezers or an applicator instead of fingers.

Skip any cluster that feels stringy or overly sticky.

For extra hold, add a small dot of clear glue.

Why are my lashes falling off early?

Side sleeping can shift clusters. A soft eye mask can help keep them in place.

Avoid oil-based cleansers or skincare around the eyes, as oil breaks down the adhesive.

What if my eyes feel sensitive?

Remove the lashes and rinse with cool water.

Patch test next time by placing a trimmed cluster on the outer corner 24 hours before full wear.