We keep delivery simple.

UK Delivery

£2.99 flat rate on all orders.

Straightforward. No surprises.

Free Delivery

Spend £25 or more and it’s on us.

Most customers hit this with two trays or a kit.

Processing Time

Orders placed before 5pm ship the same day.

Anything after 5pm ships the next working day.

Shipping Time

Royal Mail 48 delivery.

Most orders land within a couple of days once dispatched.

Tracking

You’ll get an email as soon as your order ships.

If anything looks off, message us and we’ll check it.

Delivery Issues

Lost parcel? Wrong item? Something damaged?

We sort it quickly. Just contact support with your order number.

What is your return policy? 

We really hope you love your new products but if you're dissatisfied with something please contact us by email at

hello@lashdesignx.co.uk within 48 hours so that we can rectify the problem.

If you've simply changed your mind then please let us know within 14 days of receiving your order by emailing us at

hello@lashdesignx.co.uk

Item's must be returned unopened and in their original packaging for a full refund.

We are unable to refund postage costs.

Please include your order number in the parcel and retain proof of postage should any problems arise.