We keep delivery simple.

UK Delivery

£2.99 flat rate on all orders.

Straightforward. No surprises.

Processing Time

Orders placed before 5pm ship the same day.

Anything after 5pm ships the next working day.

Shipping Time

Royal Mail 48 delivery.

Most orders land within a couple of days once dispatched.

Tracking

You’ll get an email as soon as your order ships.

If anything looks off, message us and we’ll check it.

Delivery Issues

Lost parcel? Wrong item? Something damaged?

We sort it quickly. Just contact support@lashdesignx.co.uk with your order number.

Return Policy? 

We really hope you love your new products, but if you change your mind you have 14 days from receiving your order to request a return.

Items must be unused, unopened and in their original packaging to be eligible for a refund.

Return postage costs are the responsibility of the customer unless the item is faulty.

If your item arrives damaged or faulty, please contact hello@lashdesignx.co.uk within 7 days of delivery so we can resolve the issue quickly. This does not affect your statutory rights.

We do not refund original postage costs.