Delivery & Returns

DELIVERY. SIMPLE. NO SURPRISES.

We ship worldwide.

UK DELIVERY
Standard delivery £3.50. Delivered in 2–4 working days.
Express delivery £4.99. Delivered in 1–2 working days.

EU DELIVERY
£9.99 flat rate.
Delivered in 3–7 working days.

INTERNATIONAL DELIVERY
£12.99 flat rate.
Delivered in 5–10 working days.

PROCESSING TIME
Orders placed before 5pm ship the same day.
Orders after 5pm ship the next working day.
Bank holidays and busy periods may affect dispatch times.

SHIPPING TIME
Delivered in 1–2 working days after dispatch.

TRACKING
You’ll receive an email once your order ships.
If anything looks off, contact us and we’ll check it.

DELIVERY ISSUES
Lost parcel, wrong item or damage?
Contact support@lashdesignx.co.uk with your order number.
We’ll sort it quickly.

RETURNS
We hope you love your order. If not, you have 14 days from delivery to request a return.
To be eligible:
Items must be unused
Unopened
In original packaging
Return postage is the customer’s responsibility unless the item is faulty.

FAULTY OR DAMAGED ITEMS
Contact support@lashdesignx.co.uk within 7 days of delivery.
We’ll resolve it quickly.

PLEASE NOTE
Original postage costs are non-refundable.

IMPORTANT
This policy does not affect your statutory rights.