Terms of service

Legal Information
Lash Design X Ltd is a company registered in England and Wales under Company Registration Number 13413585.
Registered office: 165 Scholes Park Road, Scarborough, England, YO12 6RR.
Trading address: 35 Durham Street, Scarborough, YO12 7PT.
By using this website or placing an order, you agree to be bound by the laws of England and Wales.

1. Our Terms
A. These terms explain how you may use this website and include our terms and conditions of sale.
B. References to the site include all associated domains and web pages.
C. Please read these terms carefully before using the site.
D. By using the site, you agree to these terms.
E. If you do not agree, you should stop using the site immediately.
F. For questions, contact: support@lashdesignx.co.uk
G. Definitions:
Content – any text, images, video or materials on the site.
Terms – these terms and conditions.
Intellectual Property Rights – all rights including copyright, trademarks and designs.
Privacy Policy – how we handle your data.
H. You must also comply with our Privacy Policy and Cookie Policy where applicable.
We may update these terms at any time. Continued use of the site means you accept any changes.

2. Using the Site
A. The site is for personal use only.
B. You may not copy, scrape or extract data from the site.
C. You may not attempt to gain unauthorised access to the site or its systems.
D. You may not disrupt or interfere with the site.
E. You must keep your account details secure.
F. We may suspend access if these terms are breached.
G. We aim to keep the site secure but cannot guarantee it is free from viruses.

3. Ownership & Intellectual Property
All content on this site is owned by Lash Design X Ltd or its licensors.
You may not use, copy or distribute any content without permission.

4. Submitting Information
Any information you submit that is not requested may be used by us without obligation.
We are not responsible for keeping such submissions confidential.

5. Accuracy of Information
We aim to keep all information accurate and up to date, but we cannot guarantee it.
Use of the site is at your own risk.
We may update or remove content at any time.

6. Third-Party Links
We are not responsible for content or policies of third-party websites linked on our site.

7. Events Beyond Our Control
We are not liable for delays or failures caused by events outside our control.

8. Third Party Rights
Only parties to these terms have rights under them.

9. Disputes
We aim to resolve issues quickly.
If needed, alternative dispute resolution may be considered.

10. Terms of Sale
Products
A. Supply
Products are supplied for personal use only.
B. Descriptions
Descriptions and images are for guidance. We may update them at any time.
C. Price
Prices may change at any time. We are not obliged to honour pricing errors.
D. Delivery
Delivery costs are shown at checkout.
We aim to dispatch within 2 working days but delays may occur.
E. Cancellation
You may cancel within 14 days of receiving your order.
Items must be unused, unopened and in original packaging.
Return postage is the customer’s responsibility unless faulty.
Refunds are issued within 14 days of receiving returned goods.
F. Faulty or Incorrect Items
Contact support@lashdesignx.co.uk within 7 days with details.
We will arrange a replacement or refund.
G. Availability
We aim to keep stock accurate but may contact you if items are unavailable.
H. Payment
Payments are processed securely via third-party providers.
All prices are in GBP.
I. Liability
Our liability is limited to the value of the goods purchased.

Important
This policy does not affect your statutory rights.